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Who qualifies as an “insider”?
Eligibility depends on who runs the program. Common examples include subscribers to a venue’s newsletter, a promoter’s “Insider” list, an artist fan club tier, a venue loyalty/app program, a festival community, or a promoters list. Some programs prioritize local markets, long-time subscribers, or engagement.
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How to get and use Insider access
- Join the relevant lists (venue newsletter/app, promoter “Insider,” artist fan club, festival community).
- Watch for Insider emails/app notifications with a code and the start time of the advance sale phase.
- At the start time, open the official ticketing page (Ticketmaster, AXS, SeatGeek when primary, Etix, etc.).
- Enter the code (if required), choose seats, and complete checkout—being logged in with payment ready helps.
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When are Insider details announced?
Typically close to the presale access period—often the day before or morning of. Organizers may tease timing ahead of the drop, then send the code or link right as the advance sale phase begins. Keep notifications on and check promotions/spam folders.
What tickets are available?
A dedicated allocation is set aside for the Insider priority purchase round. It’s standard primary inventory (not always front row), with typical quantity limits (commonly 4–6, sometimes fewer) and standard fees. Availability varies by event, demand, and venue.
How does an Insider Presale compare to other presales?
Think of an Insider Presale as a private access window for a small, specific group connected to the event. This isn't for the general public; it's a "thank you" to people with a direct affiliation, such as employees of a tour sponsor, members of a partner organization (like a university), or even a 'friends and family' list for the band and crew.
The key difference is exclusivity. The invite list is highly curated, meaning far fewer people are competing for tickets compared to broad promotions like Live Nation Presales or general Artist Presales. While your odds are better if you're on the list, the inventory may also be a smaller, specifically allocated block of seats.
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I’m an "Insider" so why didn’t I receive access?
Lists can be segmented or throttled during high demand. Confirm you’re subscribed under the right email/app account, in the correct city/region, and that notifications are enabled. Re-check for updates near the start time; a later batch may still arrive. As backup, join the venue, artist, festival, and promoter lists in parallel.
Presale.Codes members simply login to access available Insider presale codes.