Presale.Codes is an active database of presales and passwords, plus opportunities to buy tickets before the public to all kinds of fun events.

Get presale codes and event lists in your inbox - not the spam folder

How do I whitelist Presale.Codes to stop spam filters from blocking my alerts?

You joined our list to get presale codes. Let's make sure you actually receive them.

Because ISPs and email apps use aggressive spam filters, time-sensitive emails can sometimes get caught in the crossfire. To ensure you never miss a presale, we ask that you add us to your trusted list of senders or your address book (often called "Whitelisting").

Step 1: Check your Spam Folder
If you don't see a welcome email from Presale.Codes in your Inbox, it might have been flagged by mistake. Open your spam or junk folder, find our message, and mark it as "Not Spam".

Step 2: Whitelist our address
Scroll down to find quick instructions for your specific email app or provider to ensure our emails always hit your primary inbox.

Select your email provider for instructions:

Gmail Outlook Yahoo! Apple Mail iCloud AOL Thunderbird

Are you using the best email provider for presales?

Because presale passwords are highly time-sensitive, your choice of email provider actually impacts your ticket-buying success. Some strict providers will force our dispatch servers to "retry later," delaying your delivery by 15 to 30 minutes when every second counts.

  • Best & Fastest: Gmail (Google)
  • Prone to Delays: Outlook, Hotmail, and ISP accounts (Comcast, Spectrum, Roadrunner, Shaw.ca)

Read our full breakdown on email providers in the FAQ →

When will my email arrive?

Before you check your spam folder, make sure the email has actually been sent for the day! Our daily newsletters are scheduled as follows:

  • Active Members (Early Edition): Sent daily around 9:45 AM.
  • Former Members & Guests (Late Edition): Sent daily around 10:30 AM.

*Times are approximate. High email volumes or major presale announcements can slightly delay delivery times.

Webmail Clients

Email Clients & Apps

Popular Security & Spam Tools

Is your email client or spam filter not listed?

If email from Presale.Codes is being filtered, try adding admin@presale.codes to your Address Book, Contact list, or Safe Senders list.

If messages continue to be sent to your junk folder, contact your ISP or spam filter application support and ask them: "How do I whitelist admin@presale.codes?"

Gmail

How to whitelist presale.codes in Gmail

To make sure our email gets delivered to your Inbox, you must add the email address admin@presale.codes to your contacts list.

Presale.Codes <admin@presale.codes>

  1. Open the email from Presale.Codes.
  2. Click the three dots (More) next to the "Reply" button in the upper right side of the email header.
  3. Click "Add Presale.Codes to Contacts list" from the list that appears.

Report as "Not Spam"

  1. Check your Gmail Spam Folder.
  2. If you see the email from Presale.Codes, open the email.
  3. Click the button on the top toolbar labeled "Report not spam".

Need more help? Read the official Google guide on creating rules and filtering emails.

↑ Go back to top | View Today's Presales →

Gmail Tabs (Promotions)

Move presale.codes to the Primary Tab in Gmail

  1. If you are using Gmail Tabs and find an email from Presale.Codes in your "Promotions" tab...
  2. Grab and drag the email to the Primary tab.
  3. After doing so, you will receive an alert like the one below at the bottom left of your screen:
  4. Click Yes on that alert.
  5. This ensures you will always see Presale.Codes directly in your Primary Inbox.

↑ Go back to top | View Today's Presales →

Outlook.com (formerly Hotmail / Live)

Whitelist presale.codes in Outlook.com and Hotmail

IMPORTANT: Entering the email contact in the address book or contacts no longer whitelists the sender by itself.

To ensure messages from admin@presale.codes are not sent to your Junk Email folder, you should add us to your Safe Senders list:

  1. Click the gear icon (Settings) on the top right.
  2. Click on Mail > Junk email.
  3. Under the "Safe senders and domains" section, click + Add.
  4. Enter the email address admin@presale.codes (or just the domain presale.codes).
  5. Press Enter, then click Save at the bottom.

If you find an email from us in your Junk folder, open it and click the "It's not junk" link to move it to your inbox.

Need more help? Read the official Microsoft guide on Safe Senders.

↑ Go back to top | View Today's Presales →

Yahoo! Mail

Stop Yahoo! Mail from blocking Presale.Codes

Report as "Not Spam"

  1. Check your Yahoo! Spam folder.
  2. If you see the email from Presale.Codes, open our email and click the "Not Spam" button on the toolbar.

Create a Filter To Ensure Delivery

  1. Click the "Settings" gear icon in the top right navigation bar, then click "More Settings".
  2. Choose Filters located on the left side of the page.
  3. Click Add new filters.
  4. Create a name such as "Whitelist" in the "Filter name" field.
  5. Under "From", select "contains" and enter our email address: admin@presale.codes.
  6. Choose the destination folder (select Inbox).
  7. Click Save.

Need more help? Read the official Yahoo guide on managing spam and contacts.

↑ Go back to top | View Today's Presales →

Apple Mail (macOS & iOS)

How to whitelist presale.codes in Apple Mail

To add Presale.Codes to your Contacts on your Mac, iPhone, or iPad:

On macOS (Desktop/Laptop):

  1. Find and open any message from admin@presale.codes (check the Junk folder if you don't see it).
  2. Click on the sender's email address at the top of the email.
  3. Click Add to Contacts or Add to VIPs from the dropdown menu.

On iOS (iPhone/iPad):

  1. Open the email from Presale.Codes.
  2. Tap the sender's name in the "From" line.
  3. Tap Create New Contact or Add to VIP.
  4. Tap Done.

↑ Go back to top | View Today's Presales →

iCloud Mail

Stop iCloud from sending Presale.Codes to junk

iCloud automatically identifies most junk mail and moves it to your Junk folder. To indicate that an email message from Presale.Codes isn't junk:

  1. Click the Junk folder in the sidebar.
  2. Select our email message, then click the "Not Junk" button in the top right of the message window (or the banner at the top of the email).

The message is moved to your Inbox. Subsequent email messages from admin@presale.codes will no longer be automatically marked as junk.

Need more help? Read the official Apple guide on managing junk mail.

↑ Go back to top | View Today's Presales →

Microsoft Outlook (Desktop App)

How to whitelist presale.codes in Microsoft Outlook

  1. Right-click our email in your Inbox or Junk folder email list.
  2. Hover over Junk in the context menu.
  3. Click on "Never Block Sender".
  4. A popup will say: "The sender of the selected message has been added to your Safe Senders List."
  5. Click OK.

↑ Go back to top | View Today's Presales →

ProtonMail

Whitelist presale.codes in ProtonMail

  1. Open ProtonMail and go to your Settings (gear icon).
  2. Select Filters from the left sidebar.
  3. Under the "Spam, ham, and custom filters" section, click Add New Filter.
  4. Set the condition: If the sender contains admin@presale.codes.
  5. Set the action to Move to Inbox.
  6. Save the filter.

↑ Go back to top | View Today's Presales →

AOL Webmail

Stop AOL from blocking Presale.Codes

To make sure our email gets delivered to your AOL Inbox, you must add admin@presale.codes to your Contacts.

  1. Open the email from Presale.Codes (check the Spam folder if needed).
  2. Click the sender's name and select Add Contact from the dropdown menu.
  3. Add "Presale.Codes" to the name fields and click Add contact.

If you find us in your spam folder, please open the email and click the "Not spam" button at the top.

↑ Go back to top | View Today's Presales →

Comcast / Xfinity

How to whitelist presale.codes in Comcast / Xfinity

  1. Please open the email from Presale.Codes.
  2. Click on the sender's name.
  3. Click Add to Address Book.
  4. Click Save on the edit contact screen.

↑ Go back to top | View Today's Presales →

Mozilla Thunderbird

Whitelist presale.codes in Mozilla Thunderbird

  1. Click the Address Book button.
  2. Make sure the Personal Address Book is highlighted.
  3. Click the New Contact button.
  4. Under the Contact tab, enter admin@presale.codes into the email box.
  5. Click Save or OK.

↑ Go back to top | View Today's Presales →

Earthlink

Stop Earthlink from blocking Presale.Codes

If you have SpamBlocker turned on, suspect messages are automatically sent to your Suspect Email folder if the Domain is not in your address book.

  1. While in the "Suspect Email" folder, if you see Presale.Codes...
  2. Select the Move to Inbox and Add Contact option from the pull-down menu.
  3. This will add admin@presale.codes to your Address Book for future email delivery assurance.

↑ Go back to top | View Today's Presales →

AT&T

How to whitelist presale.codes in AT&T Mail

  1. Open the email message from Presale.Codes.
  2. Hover over the "From" address.
  3. Click the three dots (More icon) next to the email address and select Add to contacts.
  4. Save the contact.

↑ Go back to top | View Today's Presales →

SaneBox

How to whitelist presale.codes in SaneBox

  1. Open your Webmail or Gmail where you use SaneBox.
  2. Open your @SaneLater folder.
  3. If you find an email from Presale.Codes or admin@presale.codes in @SaneLater...
  4. Please drag our email to your Inbox folder.
  5. By doing this, you will always get our presale passwords in your Inbox from now on!

↑ Go back to top | View Today's Presales →

Norton AntiSpam

Stop Norton AntiSpam from blocking Presale.Codes

To add admin@presale.codes to the Allowed List:

  1. Start your Norton product.
  2. Click Settings.
  3. Go to the AntiSpam or Message Protection settings.
  4. On the Filter tab, next to Allowed List, click Configure.
  5. Click Add.
  6. Select the address type and add admin@presale.codes.
  7. Click OK, then Apply.

↑ Go back to top | View Today's Presales →

McAfee Products

How to whitelist presale.codes in McAfee

  1. Open McAfee and click on Web & Email Protection.
  2. Click on Anti-Spam.
  3. Click on Friends list.
  4. Add admin@presale.codes to your "Friends List" to always allow emails from Presale.Codes.

↑ Go back to top | View Today's Presales →

Barracuda Networks

Whitelist presale.codes in Barracuda Networks

Whitelist Quarantined Senders

  1. Open the Barracuda daily summary email listing your quarantined items.
  2. Locate the email from Presale.Codes (admin@presale.codes).
  3. Click on the word "Whitelist" (usually in green print to the right of the email title). This will open your list in a web browser.
  4. Click the box to the left of the email, and at the top of the page, click Whitelist.

↑ Go back to top | View Today's Presales →

SpamAssassin

Stop SpamAssassin from blocking Presale.Codes

  1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server:
  2. whitelist_from admin@presale.codes
  3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

↑ Go back to top | View Today's Presales →

Presale.Codes is not in any way associated with any of the brands, websites, or applications mentioned here. All Trademarks are the property of their respective owners and are used only to refer to the products and services offered. If you are a trademark owner and would like to have these instructions updated, please contact us.

Presale.Codes is an independant membership site. We organize presale codes that may be used at Ticketmaster, Live Nation, and many other box office sites. artist, team(s), performer(s), venue presale or organizations.
Please see Terms and Privacy pages for more information. Enjoy the show! Last Updated in 2026